Commercial Act Notation
This information is disclosed in accordance with the Act on Specified Commercial Transactions in Japan.
1. Seller
Ohta Bihin Tsusho Co., Ltd.
2. Business Representative
Tsuyoshi Ota
3. Address
2-12-8 Hishie, Higashiosaka City, Osaka Prefecture, 578-0984
4. Contact Information
- Email: office@oota-bihin.com- Phone Number: Our phone number will be provided promptly upon request.
5. Sale Price
Displayed on each product page. All prices include consumption tax (unless otherwise noted).
6. Additional Charges
- Shipping fees (shown at checkout)- International customers may be subject to customs duties or import taxes- Bank or payment service fees may apply
7. Payment Methods
Credit Card, PayPal, Shop Pay, Google Pay, and other methods displayed at checkout.
8. Payment Deadline
Please make payment at the time of order. Once your payment is confirmed, we will begin processing your order.
9. Delivery Timing
Orders will be shipped within 3–5 business days after payment is confirmed. Delivery time may vary depending on your location and customs clearance.
10. Returns & Cancellations
- We accept returns within 14 days of delivery for unused items in their original packaging.- Customized items or personalized products cannot be returned.- Orders cannot be canceled after shipment.
11. Defective Items
If a product is defective or damaged during delivery, please contact us within 3 days of receiving it. We will arrange an exchange or refund.
12. Return Shipping
- For returns due to customer preference, the shipping cost is the customer’s responsibility.- For defective items or incorrect shipments, we will cover the shipping cost.
13. Important Notes
Our products are sold for personal use only. Please refrain from purchasing for resale purposes. Product colors may vary depending on your monitor settings.